Out of office

PUBLISHED: 07:43 12 May 2014

Richard Marks, MD of John Lewis in Norwich

Richard Marks, MD of John Lewis in Norwich


Richard Marks, 54

Head of branch, John Lewis Norwich

What’s been your career path?

I’ve worked for John Lewis since graduating from Sussex University with a history degree in 1980. My early career was spent in the London branches before I moved to Norwich in 1992 as general manager of Bonds, as it was then known. I have seen through the name change from Bonds to John Lewis, seven-day trading, the £7 million refurbishment and the growth of Omni-channel retailing. In the past two years I have acted as head of branch in Peterborough, Norwich, Kingston and Leicester, and I am thrilled to be returning to Norwich permanently as head of branch.

In the office, three biggest challenges?

Not being in the office but being on the shopfloor with our Partners and customers.

Volume of emails and keeping meetings brief.

Out of office, three favourite pass times?

Spending quality time with my family. This includes trips to the Midlands where three of my four children currently are based.

Walking in the countryside is my main way of relaxing, and I enjoy the odd Norwich City match too.

Any clubs – professional organisations or leisure?

RSPB, Norfolk Wildlife Trust, I’m a member of Norwich City football club and I also attend monthly open evenings at the Norwich Astronomical Society.

First record – and what are you listening to today?

The Beatles, Yellow Submarine. With four children who have different tastes I enjoy listening to most things.

First car – and what do you drive now?

An Austin 1300 in a rather becoming mustard colour! Still practical, Toyota Previa in silver.

What’s your exercise of choice?

Jogging , I take part in the Norwich park run on Saturday mornings.

Where is your dream holiday?

We love Italy!

Favourite place in Norfolk?

North Norfolk, the walk from Blakeney to Cley.

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